Stop Losing Revenue to Deductions & Chargebacks.
$0B lost annually to unauthorized retail deductions
Singoa automates the full wholesale AR cycle — from remittance matching and short-pay detection to chargeback disputes, deduction recovery, and retailer scorecards. Fewer write-offs. Faster cash application. Maximum recovery.
Connects with your wholesale and retail tech stack
Why Do Retailers Deduct Billions From Wholesale Invoices Every Year?
Wholesale distributors face an invisible revenue drain: unauthorized deductions, short-pays, chargebacks, and compliance fines that erode margins by 2–5% annually. Manual dispute processes recover less than 40% — the rest is written off as cost of doing business.
Live in Days, Not Months.
Singoa connects to your ERP and EDI systems in hours. No manual data entry. Your existing processes stay intact — we automate the deduction and cash application workflows that slow your team down.
Connect Your Systems
ERP, EDI, and remittance data flowing automatically
- Direct ERP connector for SAP, NetSuite, Epicor, or Acumatica
- EDI 820 remittance parsing via SPS Commerce or TrueCommerce
- Historical invoice and payment data imported for AI baseline
- Retailer account hierarchy and deduction reason codes configured
Baseline Your AR
AI maps deduction patterns and surfaces quick wins
- AI analyzes 12 months of deduction history per retailer
- Open deductions classified by reason code and disputability
- Cash application rules trained on your remittance formats
- Recovery probability scored for every open deduction
Recover and Collect Automatically
Dispute, apply cash, and follow up without manual effort
- Remittances auto-matched and cash applied within minutes of receipt
- Disputable deductions auto-filed with evidence to retailer portals
- Automated follow-up on open disputes at 7, 14, and 21 days
- Monthly retailer scorecards flagging high-deduction accounts
How Does Singoa Recover Wholesale Deductions?
Four purpose-built modules covering the full wholesale AR lifecycle — from remittance matching through deduction recovery and retailer analytics.
Recover 82% of Deductions — Automatically
Every deduction is classified by reason code, scored for recovery probability, and — where disputabile — filed automatically with supporting documentation. Singoa tracks the full dispute lifecycle and escalates stalled claims.
- Auto-classify deductions: shortage, pricing, compliance, EPD, damaged goods
- AI recovery probability scoring per deduction and per retailer
- Automatic evidence assembly: POD, BOL, invoice, pricing contracts
- One-click dispute filing to Walmart, Target, Costco, Amazon portals
- Dispute aging and follow-up automation at 7, 14, and 21 days
- Write-off recommendation engine for deductions with <5% recovery odds
- Monthly deduction recovery report by retailer, reason code, and team
What Wholesale AR Results Can You Expect with Singoa?
Real results from wholesale distributors that replaced manual deduction management with Singoa AR automation.
| Metric | Before | With Singoa |
|---|---|---|
| Deduction Recovery Rate | 38% | 82% |
| Cash Application Time | 6 hours / remittance | 25 minutes |
| Average Collection Days (DSO) | 48 days | 24 days |
| Auto Cash Application Rate | 42% | 94% |
| Revenue Lost to Write-offs | 4.2% of AR | 0.8% |
| Dispute Filing Time | 45 min / deduction | Automated |
| AR Staff Time on Cash Application | 18 hrs / week | 2 hrs / week |
Singoa customer data — median outcomes across wholesale client base, 2024–2025.
Calculate Your Wholesale AR ROI.
See what deduction recovery, faster cash application, and lower DSO are worth to your distribution business. Adjust the sliders for your volume.
Your Numbers
Estimates based on median outcomes from Singoa wholesale clients. Actual results vary by retailer mix, deduction volume, and ERP complexity. Does not include indirect savings from reduced write-offs and improved cash flow.
After Singoa cost of $850/mo
Built for Your Wholesale Tech Stack.
Singoa connects natively to the ERP, EDI, and CRM systems your teams already use — no manual exports, no re-keying data.
ERP & Accounting
Oracle NetSuiteEEpicor Prophet 21ACAcumaticaSSage X3QQuickBooks EnterpriseEDI & Order Management
CRM & Communication
Built for Wholesale Compliance Requirements.
Wholesale distribution involves EDI compliance, audit trail requirements, retailer chargeback policies, and financial data security. Singoa keeps your firm compliant automatically.
EDI Compliance (X12)
Full ANSI X12 EDI compliance. 820 remittance, 810 invoice, 856 ASN parsing and generation validated against retailer mapping guides.
Immutable Audit Trail
Every deduction, dispute, and cash application decision is hash-chain logged. Full audit trail for retailer negotiations and litigation.
GAAP Compliant Reporting
Deduction reserve calculations and recovery recognition aligned with GAAP revenue recognition standards. Audit-ready reports.
Retailer Chargeback Policy Library
Built-in deduction policy guides for 50+ major retailers including Walmart, Target, Costco, Amazon, and Home Depot.
What Wholesale Teams Are Saying.
“We were writing off $380,000 a year in deductions we assumed weren't worth disputing. Singoa automated the evidence gathering and filing, and our recovery rate went from 34% to 79% in three months. That's real money that goes straight to the bottom line.”
Frequently Asked Questions
Everything you need to know before making the switch.
See Singoa for Your Wholesale Business.
Get a personalized walkthrough of deduction recovery, automated cash application, and retailer analytics — built for how your distribution business actually operates.